Privacy Policy

On 25th May 2018, the General Data Protection Regulation (GDPR) comes into effect giving individuals in the European Union (EU) enhanced rights over the use of their personal data. As a result, we (Aircraft Analytics) have adopted this data privacy policy.Under the GDPR, we can only hold and process your personal data on one or more of the grounds authorised by the GDPR. In this notice we advise you of the basis on which we will receive and process your personal data and of your rights under the GDPR.If you register with us, we will ask you to enter certain personal information sufficient to enable us to contact you with our product updates and our monthly eFeatures newsletter.

Opt-In For Further Communications

If you agree to opt in to receive communications from us, we will take this as you are giving your consent to receiving such communications / product alerts / product offers / eFeature newsletters and this consent will authorise us to process your data. We could also ask you for certain optional additional information for marketing purposes for services that we deem you to have a legitimate interest in.

You can withdraw your consent at any time in one of the ways described below or by clicking on the “unsubscribe” button on any emails we send you. Once you do this, any personal data of yours will be deleted permanently from our records.

Protection Of Your Personal Information

We will not use your personal data other than for the purposes described in this notice.
We will not sell your personal data or share it with any other third parties, although your data will be shared with our partners Aircraft Commerce, and Aircraft IT. You will only receive notifications from those companies for products and services that will be relevant for you and in legitimate interest.
We will not keep your personal data for longer than is necessary for the stated purposes.
We will take all reasonable and necessary technical and organisational measures to protect your personal data.

Your Rights

Your rights under the GDPR include the following:

  • The right at any time to withdraw your consent to the processing of your personal data.
  • The right to be informed of what personal data of yours we hold, how we obtained it and how long we intend to keep it.
  • The right to have your personal data rectified in the event that it is inaccurate or incomplete.
  • The right to request the erasure of your personal data (also called the right to be forgotten).
  • The right to restrict the processing of your personal data.
  • The right to data portability (i.e. transfer of your personal data to another organisation).
  • Your rights above can be exercised free of charge by:
    Sending an email to our designated Data Controller,
    Telephoning +44 1273 857 84 and asking for Ed Haskey
    Writing to us at the address at the foot of this notice

In certain cases, we will need to satisfy ourselves of your identity before we can action a request under the GDPR.

If you feel that any of your rights have been infringed, you have the right to lodge a complaint with the Information Commissioner’s Office (

This Customer Data Privacy Policy governs the collection and use of personal information relating to potential and existing customers of Aircraft Analytics its parent company Aircraft Commerce Consulting, and affiliated companies Aircraft Commerce, and Aircraft IT.

Aircraft Analytics is committed to abiding by this Customer Data Privacy Policy, as well as the requirements of applicable laws, in the operation of its business.

For the purpose of the Data Protection Act 1998, the data controller is Aircraft Commerce Consulting. of Aviation House, The Street, Poynings, BN45 7AQ, UK.

By your continued use of our services, you consent to the collection and use of your personal information by Aircraft Analytics for the purposes set out in this Customer Data Privacy Policy.

Website Usage and Cookies

If you are using our websites, we will use your personal information to help you to log on to your account and into restricted areas of our websites and to permit future use of the web site. We may use your IP address to help diagnose problems with our server, or to administer our websites. We may conduct analysis of user traffic to measure the use of our sites and to improve the content of our websites and our services. This analysis will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our web sites. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the website that you are using may be affected. Some of our websites use cookies to track the frequency of your usage and determine your access to those sites, as set out in the terms and conditions of those website. Where such tracking cookies are used you may not be able to access those websites if you reject cookies. Most of the advertisements that you see on the web sites are generated by third parties who may use cookies to track viewing of their advertisements and for other purposes specified in their own privacy policies. We have no access to or control over these cookies (although we may use statistical information provided to us – not containing personal information – arising from these third party cookies to improve the targeting of advertisements to you and other users of the web sites).

Third Party

We will only disclose personal information about you to third parties for processing purposes associated with the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide. You can obtain further information about third party privacy policies or disable their cookies by visiting their web sites.

Use Of Interactive Features On The Website

It is forbidden to promote a product or service whilst using the interactive areas of the Aircraft IT website, including but not limited to: leaving a comment in one of our eFeatures. Any members abusing this rule may be banned from the web site.

Email Capture

Aircraft Analytics may from time to time send updates about Aircraft Analytics products and services, including but not limited to upcoming product releases, conferences and latest eFeatures. Your email address will not be given to 3rd parties except where outlined in the data privacy policy. By providing your email address you consent to being contacted for direct marketing purposes by Aircraft Analytics.

Security Of Personal Information

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web site are password protected. If you are a user of our web site and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.
We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Making Automated Decisions

We do not ordinarily use personal information for the purposes of automated decision making. However, may do so in order to fulfil compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.

Changes To Data Privacy Policy & Terms and Conditions

Any changes we may make to our privacy policy and terms and conditions in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Please review our data privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our websites following the posting of changes to these terms means that you consent to those changes.

This version of the privacy policy is effective as of 8th October 2019.

Aircraft Analytics, Aviation House, The Street, Poynings, BN54 7AQ, UK
Tel: +44 1273 857884